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Feature

It should look like your product, not like our product

Theme it in an afternoon with settings, or take the templates apart if you need to. No vendor badge, no vendor subdomain, no giveaway.

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  • No vendor branding
  • Custom CSS and templates
  • Per-project themes

How customisable is a TheDocs knowledge base?

There are three levels. Theme settings cover colours, typography, logos, favicon, spacing, header, footer and home page layout without any code. Custom CSS and JavaScript let you match a design system precisely and add third-party scripts. On Business and Enterprise you can override the underlying HTML templates for full control of the markup. Every level is per project, so different audiences can look completely different.

  • No vendor badge or subdomain on any paid plan.
  • Colours, fonts, logos and layout from settings, no code needed.
  • Custom CSS and a script manager with head and body slots.
  • HTML template overrides on Business and Enterprise.
  • Light and dark mode, or force one.
  • Per-project themes within one workspace.
Controls

What you can change

Start with settings. Reach for code only where settings run out.

Colour and type

Brand colours with automatic accessible contrast checking, your own web fonts or Google Fonts, and a type scale you can adjust.

Home page layout

Choose a hero with search, a category grid, a curated list of popular articles, or a combination - and reorder the blocks.

Header and footer

Your own navigation links, a sign-in button, a product switcher, legal links, and social icons. Or replace both entirely with your own markup.

Light and dark

Ship both and follow the reader's system preference, or force the one that matches your product.

Custom CSS and scripts

A CSS editor with live preview, and a script manager for analytics, chat and consent tools with separate head and body placement.

Template overrides

Override the article, category, search and home templates. Versioned, with a diff when the underlying template changes upstream.

In detail

Customisation that does not become technical debt

A theme in an afternoon

Most teams need brand alignment, not a redesign. That path should not require a front-end developer.

  • Import brand colours from a hex list or paste your CSS variables.
  • Contrast is checked as you pick, so a brand colour that fails accessibility is flagged before you publish it.
  • Live preview against real articles, not a placeholder.
  • Publish theme changes independently of content changes, and roll them back the same way.

And an escape hatch when you need one

Every documentation site eventually needs something the settings do not cover. The question is whether the tool lets you do it or you file a feature request.

  • Custom CSS applied per project, with a scoped preview so you can test before publishing.
  • Template overrides for article, category, search results, home and 404 pages.
  • Handlebars-style variables give templates access to article metadata, breadcrumbs and navigation.
  • Overrides are stored as files you can diff, review and roll back like any other change.

When we change a stock template, projects overriding it are notified with a diff rather than silently updated - so your override never breaks on a Tuesday.

Related features

Knowledge Base Portal

A branded, searchable self-service site your customers actually read.

Built-In SEO

Clean URLs, structured data, sitemaps and metadata on every article.

Multi-Language Docs

One article, many languages, with translation status tracked per version.

Access Control & SSO

Public, private or partner-only, with SAML and OIDC single sign-on.

Integrations & API

Slack, Teams, Zendesk, Freshdesk, Jira, GitHub and a full REST API.

Customer Self-Service Portal

Let customers answer their own questions before they open a ticket.
Frequently asked

Questions people ask before they start

In most cases yes, without code: colours, type, logos, spacing, header and footer, and a choice of home page layouts. For a pixel-exact match you can add custom CSS, and on Business and above override the HTML templates themselves.

No 'powered by' badge on any paid plan. The portal runs on your domain with your branding.

Yes - analytics, chat widgets, consent managers or anything else - through a script manager with separate head and body slots. Scripts are sandboxed from the editor, so a bad tag cannot break authoring.

Theme settings and custom CSS do. Overridden HTML templates are versioned, and when we change an underlying template you are notified with a diff rather than having your override silently replaced.

Yes. Each project has its own theme, domain and navigation, so a customer help centre and a partner portal can look nothing alike while sharing authors and content.

Paste in your brand colours and see it change.

Start free for 14 days. No credit card, no setup fee, and your content is yours to export at any time.

Start free trial Book a 30-minute demo

Questions first? Email sales@thedocs.in or call +91 8585953085.