Documentation that ships with the release
Not two weeks after it. Versioned articles, scheduled publishing, and a report of everything the new version quietly inherited without anyone checking.
- Parallel versions
- Scheduled publish
- Coverage report
What is product documentation?
Product documentation is the set of material that explains how to use a product: getting-started guides, task-based how-tos, conceptual explanation, reference material and release notes. It differs from a help centre in that it is versioned against the product, and from marketing content in that it is written for someone who has already bought and is trying to get something done.
- Publish documentation for several product versions in parallel.
- Schedule a publish so docs land with the deploy, not after it.
- Coverage report lists articles carried forward unreviewed.
- Release notes as a dated, categorised, subscribable stream.
- Push Markdown from a repository, edit in the block editor.
- Guides and API reference in the same portal and search index.
Keeping documentation honest across releases
Version the docs like you version the product
Documenting only the latest release is a decision to be wrong for every customer who has not upgraded.
- Fork a documentation version when you branch the release; edit freely without touching what is live.
- Publish versions in parallel with a reader-facing selector that persists across pages and search.
- Mark old versions deprecated with a banner rather than deleting them and breaking links.
- URLs carry the version, so a customer can bookmark documentation for the release they run.
Knowing what you did not check
The dangerous articles in a new release are not the ones you rewrote. They are the ones nobody opened.
- Coverage view lists every article inherited unchanged from the previous version.
- Sorted by traffic, so you triage the pages readers actually use.
- Bulk-assign review with a due date straight from the list.
- Optionally show readers when an article was last reviewed for their version.
This report is usually the first thing that surprises teams migrating in - the inherited-unchanged count is always higher than expected.
Release notes people actually read
A changelog dumped from commit messages is not a release note. It is a wall of text customers learn to skip.
- Dated entries categorised as added, changed, fixed and deprecated.
- Each entry links to the articles it affects, so 'what changed' leads to 'how it works now'.
- Optional email subscription per product, so integrators hear about breaking changes.
- Filter by version and by category, with an RSS feed for the people who prefer one.
Features that carry this use case
Questions people ask before they start
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