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One platform, eight jobs

The same articles, editor and reviewers can serve customers, partners and colleagues - with different audiences, domains and permissions for each.

What can you build with TheDocs?

TheDocs is used for eight main jobs: a customer self-service portal, product documentation and release notes, an internal knowledge base, standard operating procedures, user manuals, developer and API documentation, an employee handbook, and structured support ticket deflection. Each is a project inside one workspace, with its own audience, domain, theme and permissions.

  • Public, partner-only and internal projects coexist in one workspace.
  • Authors, snippets and variables are shared across projects.
  • Each project has its own domain, theme and permission model.
  • Plans are priced by authors and project count, not by use case.
Frequently asked

Questions people ask before they start

Yes, and most customers do. A public help centre, a partner portal and an internal wiki are three projects in one workspace - separate audiences, domains and permissions, shared authors and snippets.

Usually the one with a measurable cost attached. Support ticket deflection and customer self-service produce a number within a quarter; internal wikis take longer to show a return but are easier to launch.

No. Plans are defined by author seats and project count, not by what you use the projects for. Private, sign-in-required knowledge bases do add reader seats.

Start with the use case that has a number attached to it.

Start free for 14 days. No credit card, no setup fee, and your content is yours to export at any time.

Questions first? Email sales@thedocs.in or call +91 8585953085.